Customer HelpIf you've already purchased a hair or blood test, track it below or use our Help Centre to ask your questions.
Where's my test?
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Can I complete a blood test on a child?
Will medication affect my test results in any way?
Can you test for coeliac disease?
What's the best blood test for me?
Does it hurt to take a blood test?
Can I complete a hair test on a child?
How do I take a hair sample?
My hair is dyed, permed or treated; will this affect the result?
My hair is very short, or I am bald. Can I still complete the tests?
Is there anything additional to pay?
What health tests do you offer?
Although the products can vary for different regions, we currently have an extensive range on offer. We have blood allergy and intolerance testing, hair sensitivity testing, urine sample liver function testing, vitamin D at-home blood testing, urine kidney testing and many more.
Do I need to visit a health practice for this testing?
No, all of our health tests come with complete instructions so you can complete the tests at home quickly and easily. This means you can get a faster result with minimal fuss! Why not complete regular testing to understand your health entirely.
Are your health tests scientifically validated?
Yes, all the health tests we offer on our site are scientifically validated, easy-to-use, and delivered to your front door.
How often should I complete a health test?
We recommend to our clients to complete health tests once or twice a year, as they are the fastest way to get easy-to-understand results that you can act on. Completing them frequently means you always understand how your health is doing and can amend your diet and lifestyle if things are not improving.
How do I order a test?
Where are my results?
What if I'm not satisfied?
Where are the samples tested?
Can I get the results on my app?
We are available for live support 24 hours a day 7 days a week